2012 Jun 21 12:54 PM
Hi,
While creating bill for an industrial customer I have recieved an error as per attached print shot. Pls suggest for possible reasons.
The error is like "Device 3400459450 reg. 001 (log. reg. 000000000000181306): min. of 2 meter reading results reqd". Also find the attched print shot for meter reading result. though the device mentioned above is mechanical device ( unlike EVC ) & not relevant for billing purpose.
Reagards
Girish Bahuguna
2012 Jun 22 1:21 PM
Hi Friends,
Thanks a lot the error is resolved now. Actually in rate data ( EG 70) I have marked both the devices as billing relevant also I have mentioned different acc assign category in contact account ( CAA2 ) & contract ( ES21).
Thanks & Regards
Girish Bahuguna
2012 Jun 21 1:18 PM
Hi,
Go to EL31, give the installation/ devie as input and check for MR orders/ MR result,
there would be 2 MR orders for the device out of which you have only 1 MR entered.
You need to enter the MR for both of them.
Regards
Sachin
2012 Jun 21 1:20 PM
Hi,
In this register group you mentioned as two registers.
First you check the register group.
Then check the value in that registers.
If both the registers are different register type,you need both value.
regards,
Nags
2012 Jun 21 1:32 PM
Hi Nags,
Both register type are same ( EG06 ). Pls suggest other possible reasons.
Regards
Girish
2012 Jun 21 8:25 PM
Hi Girish,
As per my understanding,Problem is with Device 3400459450
This device is moved-in on 06.06.2012 with device 3400678455.
on 06.06.2012 two devices readings are there where 3400459450 meter reading status is blocked (2),so once check in el27,if its implausible correct them and bill it.
I hope it may help you.
Regards,
vishnu
2012 Jun 22 6:52 AM
Hi Vishnu,
I have checked the implausiblity though and again getting the same error. Pls suggest the other possible reasons.
Reagrds
Girish
2012 Jun 22 7:19 AM
Hi Girish,
Use Device 3400459450 in el27 and check,let me know is there any implausible results or not..
if implausible results are there correct or release them and bill it.
Regards,
vishnu
2012 Jun 22 1:21 PM
Hi Friends,
Thanks a lot the error is resolved now. Actually in rate data ( EG 70) I have marked both the devices as billing relevant also I have mentioned different acc assign category in contact account ( CAA2 ) & contract ( ES21).
Thanks & Regards
Girish Bahuguna