Dunning by Invoicing - Disconnection document not generated

[paresh_vanjara]

Hi,

We would like to carry out dunning activities by invoicing.

We have 2 dunning levels, DL1 for notice and DL2 for generating disconnection document.

Dunning through invoicing is working correctly for DL1 and for DL2 (FPL9 and FPM3 is getting updated correctly)

I have tested same functionality with dunning through FPVA and is successful and is generating disconnection document while dunning through invoicing is not.

So could anyone indicate what could be missing linkage in dunning by invoicing?

Regards,

Paresh

[william_eastman · Accepted solution]

Paresh:

Dunning by invoicing can only be used for levels where no activity is executed.  Read the help documentation on that field for more information.

regards,

bill.

[paresh_vanjara]

Bill,

Thanks for your reply.

If I am understanding correctly, you mean to say that dun by invoicing only updates dunning levels in FPL9 and FPM3.

So is there any event I can customized to achieve this purpose.

More over, I couldn't  find documentation of that field. I have check both 4.7 and ECC 6.0 Library for additional function in invoicing but in vain.

Could you please enlighten me by sharing that link.

Regards,

Paresh

[william_eastman]

Paresh:

there is no link.  Use the F1 in the field to find the documentation.

And no - invoicing cannot call dunning activities.  Your solution would need to exclude those levels from being processed by invoicing.

regards,

bill.

[paresh_vanjara]

Hi,

Thanks for your update.

Issue resolved.

Regards,

Paresh