Dunning Activity

[rajesh_vasudeb]

Dear Friends,

In a Dunning run, One Particular Customer has 2 overdue bills, of which, one is in the 1st level and other is in the 4th level (Last level).

During the Run, the system identifies the line items in 2 levels but executes Dunning Activity for the higher level as the lower level activity is ignored.

Kindly suggest what could be wrong.

Thanks in Advance.

Regards

R.Vasudeb

[Former Member]

Hi,

How exactly would you want the system to behave?

It will execute only the dunning activities for the highest dunning step in the dunning group. It will not execute the dunning activities for all the steps in the dunning group.

So, maybe the problem is in the way dunning grouping is customized?

Hope this helps,

Bogdan

[rajesh_vasudeb]

Thanks Bodgan,

My requirement is that for one customer having line items belonging 2 dunning levels should be dunned according to the Dunning activity defined for that particular level.Now only the activity for the higher level is executed.

Regards,

R Vasudev

[Former Member]

Hi,

You can define dunning grouping according to dunning step and, maybe, dunning procedure. But, as a warning, you will have 2 dunning groups and that partner will receive 2 dunning notices, as opposed to 1 if you don't do what I just described. For example, you have 2 invoices, F1 - 100 units, dunning step 1 and F2 - 200 units, dunning step 2.

Case 1 - not grouping by dunning step and dunning procedure. You get:

- 1 dunning group, dunning step 2, customer is warned his debt is 300 units, F1 - 100 units, F2 - 200 units.

Case 2 - grouping by dunning step and dunning procedure. You get:

- 1 dunning group, dunning step 1, customer is warned his debt is 100 units, F1 - 100 units.

- 1 dunning group, dunning step 2, customer is warned his debt is 200 units, F2 - 200 units.

If you want to change dunning grouping, go to Financial Accounting->Contract Accounts Receivable and Payable->Business Transactions->Dunning Notices->Define Dunning Grouping Categories. Use fields MAHNN for grouping according to dunning step and MAHNV for grouping according to dunning procedure.

Hope this helps,

Bogdan

[rajesh_vasudeb]

Thanks Bogdan,

I will try out the same .

Regards,

R.Vasudev