Dog information in IS-U/CRM and Move-in/move-out

[Former Member]

I try to find the best practice in terms of modeling and management of dogs in ISU.

My client's data model for dog of customer is currently a note attached to the device location, this data is linked to the local and a batch (custo) forwards the dog when there's a move-out/move-in.

I want to know how this is handled in other utilities company in order to identify if another data model (Dog's information related to BP for example) would remove this customised batch.

Actually the problem is that our customer have a Z program just for move dogs, the dog is active on a device location if a BP number is set in the note. So in case of move-in in the futur, this BP number have to be set on the new device location but just the day where the move-in is effective. So the Z prog is running every night and take in account all the move-in, move-out, and cancelation.

We just try to find a solution where this Z batch won't be necessary.

Maybe could we used SAP text on the BP to store dog info and adapt interface with mobile solution for meter reader ?

[Former Member · Accepted solution]

Did you consider using the Identification Type on the Business Partner to store the Dog related information. Whenever a Service Order is created on this BP, you could pull this Dog Information to the Service Order Notes (though user-exits).

[Former Member]

Thank you, I will check if it could help me. But actualy a BP can be owner of more than one location, but live just in one, so the dog have to be flag for just this location. I will check if we could store enough info in order to identify in wich location the dog is.