2011 Oct 13 6:41 AM
Hello Freinds,
Has anybody faced this error during FP09. Document 60000030482 cannot be reversed due to clearing reset
There are some documents which are stuck in clarification list. Please can anyone help me to rectify this error.
Regards,
Charvi
2011 Oct 13 7:46 AM
Hello CharviS,
occurs this message really if you post the return lot or which other transaction do you execute?
Normally you get this message when you have reset clearing and then trying to reverse the reset, then this
error will be encountered as the system will not permit a new reversal of the reset. In other words, reversing a reset document is not possible any longer since 4.7*.
Instead of posting a reversal of the reversal, you have to recreate the original clearing, that is, post a new equivalent for the original clearing document. The reversal of a reset cleared document is not directly possible, to achieve this you can also follow the workaround described in the solution part of Notes 927199, 927081, 1379487 and 1473998.
Regards Christiane.
2011 Oct 17 10:51 AM
Hello Christiane
Thanks a lot for your reply. yes even i read that error log. It says
"Instead of posting a reversal of the reversal, you have to recreate theoriginal clearing, that is, post a new equivalent for the original
clearing document."
Does this mean that i need to post a new payment document or try to
adjust with the old document.But if i have to do how will i be ableto
achieve this as the old document is alrady reset and a new document has
been posted which is not a payment document.
This error we have faced for the first time. Please guide us how to
achieve this so that in future we can handle these cases.
Regards,
Charvi
2011 Oct 13 2:47 PM
Hi Charvi,
Has the payment document is posted through cash desk ? then clarification items need to be posted in a different way.
thanks,
VR