Device Replacement for cases where Move Out is already Initiated

[Former Member]

If someone can help me on this:

This is regarding Device Removal requested on a date before the date on which a move out has already been Initiated (move out order 03 is open and reads have not been entered).

Query and Example :

Installation with Deice Info Record.

Move out Order Open for 30.03.2016 . (move out order 03 is open and reads have not been entered).

Device replacement requested for 20.03.2016 - Reads are entered for Billing Rel. Removal (22) and Billing Rel. Installation (21).

This would delete the 03 order entries from EABL and EABLG but not from ETRG.

When I try to upload reads for 30.03.2016, SAP would first open an interim order (02) and upload those reads against it. This becomes billable but the 03 bill order in ETRG remains unbillable and it would always remain the same not allowing the customer to be final billed.

I understand that regenerating the move out order via change move out would again make the final bill order billable but I would like to know if there is any standard check that would restrict me to do the device replacement in these cases.

Thanks & Best Regards,

Harjyot

[srinivasankh]

Hi Harjyot,

As far as I am aware there is no standard way to restrict device replacement, what you can try is using user-exits for EG30 to check if there is any open Meter Read order like in your case:

EXIT_SAPLE30D_001

EXIT_SAPLE30D_002 - this is the best bet (Checks for Installation, Removal, and Replacement)

Thanks,

Srini

[Former Member]

Thanks Srini,

I was aware of these exits but just wanted to know if there is a standard SPRO functionality as well to restrict the subjected behavior.