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Deletion of BBP

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Former Member

‎2011 Dec 13 10:13 AM

0 Kudos
404

Hi,

We are trying to delet the BBP which has been created after the invoicing.

We are using E61D tranasction to delete it ,but we are getting error that Line Item Existing BBP can not be deleted.

If anyone knows a method from which we can delete the BBP kindly let me know.

regards,

Sagar

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william_eastman
Product and Topic Expert
Product and Topic Expert

‎2011 Dec 13 5:01 PM

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232

Sagar:

You can clear out the BBP related fields in the contract and at the next invoice, the plan will be cancelled. Otherwise, reverse the invoice that generated the plan.

regards,

bill.

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william_eastman
Product and Topic Expert
Product and Topic Expert

‎2011 Dec 13 5:01 PM

0 Kudos
233

Sagar:

You can clear out the BBP related fields in the contract and at the next invoice, the plan will be cancelled. Otherwise, reverse the invoice that generated the plan.

regards,

bill.

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Former Member

‎2011 Dec 13 6:38 PM

0 Kudos
232

Typically this happens when the customer got billed or accumulator is adjusted while on the plan. You can delete it only after all the associated transactions are reversed. In other words, if there is a print/bill document, reverse it. If there is accumulator (curr. diff. amt), reverse that as well. Only then you can delete it. Otherwise you can terminate it like William suggested.