Hi,
I am trying to create a service notification document from inside dunning activity (TR FBVB).
The steps that I followed are
A custom FM is configured which is called after dunning event <u>ISU_DUNNING_BLOCK_DEVICE_0350</u>. This std FM creates a disconnection order number which can be seen via TR EC87. This EC87 transaction has a tab for service orders created via it.
The custom FM configured is called after standard FM is used to get disconnection order and then we are using FM ISU_S_DISCDOC_CHANGE to create a service notification from the disconnection order. This FM creates the relevant service notification document for the disconnection order.
The problem I am facing in here is the equipment number, connection number, installation, material, serial number created via the FM ISU_S_DISCDOC_CHANGE is blank.
Our requirement is to have the service notification created with the above fields populated in it.
Kindly suggest is there any alternative to get those fields populated in the service notification (TR IW53 to view service notification)
Regards,
Imran
