2013 Oct 18 3:45 PM
Hi,
Some bdocs are failed due to the reason : Contract account &1 already blocked by user &2, Message class : >3 and message no : 031.
Any idea about this issue ?
Thanks,
Vimal Alexander
2013 Oct 18 4:18 PM
Vimal:
Firstly - what bdoc types and from what process? Secondly, this happens sometimes and auto restart should be be activated to address the problem.
regards,
bill.
2013 Oct 18 4:27 PM
Hi Bill,
BDoc type is : BUAG_MAIN.
Process : I have analyzed the issue the BDocs' are failing when the Agent/ User change the payment method in Web IC.
I tried to repocess the error bdoc but again fails for the same issue.
Thanks,
Vimal Alexander