Configuration step of IS-U

[Former Member]

hello all,

can Anyone Send me any presentation regarding the IS-u .actually i could not understand how to go for the configuration.what should be the steps of configuration.and what sub steps its including in it.like sd it must have some cycle so how to maintain it.

Regards

Subrat

[Former Member]

Good Day Subrat,

Step 1:

Create Framework Id( assign hidden & visible components)

Step 2: Create CIC profile

Step 3: create Org unit and assign person

Step 4: Assign CIC profile to Org. unit (or) person

Path : Easy access screen

Logistics>Customer service>Customer Interaction center>Adminstration>CIC structure>Org.Structure(Change,T.code-PPOMW)>select Org. unit

In this screen on the top i.e menu bar find Go To

Go To>detail Object>Enchanced object description

Now u r in Maintain object page(T code-PP01)

Now in the Active tab page select CIC profile

Now in menu bar Edit>create infotype

Again u r in new page(T code-PP01)

Enter the CIC profile Id which u have created in customizing

Run T code- CIC0

I hope u r able to see the screen now

Reward Points if it helps

Regards,

Shiva

[Former Member]

this is the cycle so its ok then wat is the configuration documents.

thanks for this but i hardly can understand anything abt the cycle.