2012 Sep 26 1:10 AM
Hello Bill and all colleagues,
Do you know if to implemet all business processes for Receivables with SAP Collection Management (i.e. collection work lists, documenting customer contacts, outbound collection calls with Debt Recovery Management...) is recommended or mandatory to activate Collection Strategies first in FI-CA? Would it be possible to stay in Dunning Procedure and also activate the rest of the Collection Management components?
My question raises because there's a difference in between Master Data Grouping for classic dunning & for collection Strategies... and also because the events behind both approaches are different.
Regards,
JC
2012 Sep 26 2:58 AM
JC:
You cannot implement capacity balancing without collection strategy and steps. You cannot use master data groups and so you are limited to the ways you can group master data for processing. The rest of the functionality can be used with dunning procedures.
regards,
bill.
2012 Sep 26 2:58 AM
JC:
You cannot implement capacity balancing without collection strategy and steps. You cannot use master data groups and so you are limited to the ways you can group master data for processing. The rest of the functionality can be used with dunning procedures.
regards,
bill.