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Close cash desk when user has been deleted

Former Member
0 Kudos
151

We have a cash desk branch with four stations. All of these cash desks are open by users that have been deleted.

I cannot access the user profile in SU01 and delete the cash desk parameter as the user does not longer exist.

I cannot also access any other cash desk in the same branch as they are not available.

I cannot also close the open payment lots as they are reserved by cash desk.

Is there any way to access that branch and remove the link between user and cash desk.

Regards.

1 REPLY 1

william_eastman
Product and Topic Expert
Product and Topic Expert
0 Kudos
109

Have you used the cash desk branch manager to close the desks? Also - it seems that you have a big gap in your user maintenance process - as it is not very good process to delete users, rather delimit them - and especially not users that have locks.

regards,

bill.