Category change-Billing

[Former Member]

Dear all,

In case of tariff change, one additional charge is added in the tariff for the new customers gettiing contract after 1st June 2009. For the old customers this charge is not there.

I have two solutions for this.

1. Creating new category for new customers with new charge.

2. Using old category for all costomer with the flag to identify new and old customer in the installation level. seperate rate will be maintained for additional charge.

Can you suggest which solution will be good and standard also?

With regards,

Selvakumar

[Former Member]

Hi Selva,

I think Second option could be better for this case.

In Option 2 you can set a flag in installation level for new customers and check the same flag for billing the additional charges, (Rate Steps).

Creating new category will become difficult in future while there would be a need of managing all the customers on equal charges.

With regards,

Sunil

[Former Member]

Thank u sunil.........

[Former Member]

Dear all,

Any other comments on this query.......

[Former Member]

Hi!

Instead of a flag I would develop an ZIF variant program to read the move in date. If the move-in date is after your date then you would bill the charge, otherwise you wouldn't.

Hope it helps,

Daniel

http://www.sap-isu.net - SAP ISU social network

[Former Member]

Thank u daniel........

[Former Member]

Dear all,

Any other comment on this............