2014 Sep 10 5:24 PM
Hi,
I have implemented BRF across multiple utility clients in North America for Collections Management and would like to use BRF+ for my next project. I would like to know if you have seen successful implementations of BRF+ in any geographies - A couple years ago my colleagues tried implementing it but their were lot of corrections pending to the tool ( at least 20 additional notes) to make it stable for Utilities.
If there are any successful implementation experiences - please share as they will help me in proposing the use of BRF+ to my team instead of BRF.
Regards,
Shweta
2014 Sep 11 6:24 PM
Shweta:
There are quite a few North American utilities using brfplus for collections as well as for other aspects like DSM, product modeling, AMI and other applications. ASUG would be a good place to get info about those customers and their uses of the tool. Or they can comment.
Beyond that, SAP would not recommend anyone implementing BRF at this stage - it is an obsolete tool, still supported but no longer developed. Any new implementation should be based only on brfplus and decision service management - tools which are significantly more robust and more user-friendly. More can be found via the
regards,
bill.
2014 Sep 11 6:24 PM
Shweta:
There are quite a few North American utilities using brfplus for collections as well as for other aspects like DSM, product modeling, AMI and other applications. ASUG would be a good place to get info about those customers and their uses of the tool. Or they can comment.
Beyond that, SAP would not recommend anyone implementing BRF at this stage - it is an obsolete tool, still supported but no longer developed. Any new implementation should be based only on brfplus and decision service management - tools which are significantly more robust and more user-friendly. More can be found via the
regards,
bill.
2014 Sep 11 6:41 PM
Hi Shweta,
It is highly recommended that you utilize BRF+ for fresh implementation(s), as that is what SAP has been focusing on, and adding newer Collections Management functionality to . You can get invaluable information from the link below:
My experience thus far:
1. ECC 6, Ehp 5 - no Notes required.
2. ECC 6, Ehp 6 - 1 Note applied for break/fix.
3. ECC 6, Ehp 7 - no Notes required.
The stability really depends on the platform (Ehp/SP) you're on, and the various touch-points you wish to link your BRF+ Application to.