BPEM - CRM - Data Replication

[Former Member]

Hi Experts:

1) The scenario is.. I want to implement BPEM solution for the data replication errors from CRM to SAP IS-U system.As per my understanding the application log will be created in CRM system,if the data replication is happening from CRM to ISU system.

So is there any way we can handle this through BPEM.Will SAP Utilities Check Cockpit(UCC) will be able to handle the exceptions in CRM system ?

Regards,

Surya

Message was edited by: William Eastman

[william_eastman]

Surya:

Enablement of ECRMREPL errors with BPEM is to be provided shortly https://cw.sdn.sap.com/cw/ideas/11779  as part of the Customer Connection improvement process.

regards,

bill.

[Former Member]

William

I am not able to view any content in the link provided.its showing The item does not exist. It may have been deleted.

To be specific about the requirement,I understand ECRMREPL is an ISU transaction and the logs will be captured in ISU system where we can use BPEM Functionality.But if data replication happens from CRM proactively,ECRMREPL cannot be called(As per my understanding).So how this scenario can be handled ? i heard that SAP UCC is a tool which handles CRM exceptions.Could you please throw some light on the exception process..

Surya..

[william_eastman]

Surya:

UCC is designed to handle CRM exceptions like dates are inconsistent, or statuses inconsistent, etc.  It is a framework and can be extended to create your own checks as indicated in the UCC document linked here

ECRMREPL handles replication errors from CRM to ECC.  I dont understand how you would be procactive - the transactions need to flow to ECC and errors may happen which will be caught by ECRMREPL.  The check framework (not UCC) can be used to prevent situations from causing errors. 

regards,

bill.

[Former Member]

Thanks for your reply..I corrected my understanding,,,If you do have any more info or any cookbook related to implementing of BPEM for CRM (Data Replication errors only captured in ECRMREPL tcode) ? Please share

[william_eastman]

All available cookbooks can be found via the links provided here and specifically for CRM, they are found here

[Former Member]

Surya,

BPEM is a frame work solely available on ERP. However, you may create clarification cases (hence take advantage of BPEM) by means of BAPIs.

The ECRMPREPL is an ERP based transaction to capture, analyse and resolve replication issues between CRM and IS-U. As Bill pointed out, there will be an enhancement to have BPEM clarification cases created in case of such issues.

Kind regards,

Friedrich Keller

[Former Member]

Fritz/Bill,

Thanks for your reply..Instead of capturing the errors at run time,is it not possible to capture the same from application log of ECRMREPL ?The same Qn in detail?

Please correct my understanding about CRM to ISU replication

Process Understanding : When a contract in created in SAP CRM system,a BDOC will be created in the CRM Middleware and BDOC data will be passed to MDT templates of the ISU system.Then MDT templates are used to update the data(i.e Create Contract in ISU) in ISU System.

As per my understanding,ECRMREPL is an ISU tcode which will monitor the data replication errors happening in between MDT to ISU system.

If above understanding is correct,then there will be an application log in SAP ISU system for ECRMREPL tcode.If apllication log is avalable,i believe we can create BPEM cases for the same.Do we need to do any thing different in this case when compared to normal case creation?If different process exists,please help me on the same step by step ..Thanks

Can you please help me on the Qn posted on the thread http://scn.sap.com/thread/3358615 as well.

Regards,

Surya

[Former Member]

Dear Surya,

In principle you are correct with your description how ECRMREPL transaction is used and works.

As said before, there is a design/development ongoing to have ECRMREPL information/logs/errors connected to BPEM. The objecitve is to have automatically clarification cases created based on the issues the ECRMREPL transaction displays today as the initial list.

Surya, I beg your understandin but I cannot provide more details at the moment except there will be delivery by a regular SAP note.

Kind regards,

Friedrich Keller

[Former Member]

Dear Fritz,

Many thanks for your help & time.Especially, i would like to thank you for the BPEM implementation guide shared to me earlier.It is Quite helpful to me.

We are in blueprint phase of our BPEM Implementation for both CRM data replication & ISU systems.I am worried now .

What could you suggest to me on this ? Shall i wait for the SAP Note for this or shall i go ahead and look for some Exits or BADI's and will call BAPI_EMMA_CASE_CREATE for the time being to handle this scenario.Any inputs are appreciated.

I am still waiting for your input on the Qn posted.The link for the same is as below

http://scn.sap.com/thread/3358615

Regards,

Surya