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Bill message is appearing on invoice

Former Member
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550

The periodic I changed to an estimate (due to the inside meter reading differently than the outside meter) but the final read is an actual read.  When I invoiced the account and pushed it through the EA19, I only had the 4 installations.  I am not sure why the estimated final bill message is appearing on this quarterly invoice. See screenshot.

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william_eastman
Product and Topic Expert
Product and Topic Expert
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489

Camille:

You control the messaging - check the print logic to determine where the discrepancy exists.

regards,

bill.

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william_eastman
Product and Topic Expert
Product and Topic Expert
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490

Camille:

You control the messaging - check the print logic to determine where the discrepancy exists.

regards,

bill.

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0 Kudos
489

Thank you, but where (tCode or menu path) would I check the print logic?  Also, T-Code to change print message.

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0 Kudos
489

If you are formatting internally, then use tcode EFRM.  Otherwise, if using streamserve or other vendor, then you would need to check in those applications.