Back dated move-in

[former_member230926]

Hi,

For some accounts, move-in is happening backdated (3 months back) now due to this we are having current bill period more than a month, so client wants to create all the in-between bills instead of 1 bill with large period.

is there a standard way to do this?

[william_eastman · Accepted solution]

when the movein is created, also create the periodic meter read orders. That needs to be part of the manual process - or part of the automated one - whichever you are using.

[former_member230926]

Hi William,

So if today (sept-17) I am doing a move-in for the month of March-17 for an installation having monthly billing then during move-in system will create periodic meter read orders for each month (June, July & aug).

this is what you said right?

[william_eastman]

no - the system does not do that. user needs to do it - or you need to customize movein event to do it - or some other option.

[former_member230926]

Ok, thanks.