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Automatic Account Maintenance in ISU invoicing

AG051
Newcomer

‎2024 Oct 25 7:55 PM

0 Kudos
635

Hi All,

Account maintenance is not getting executed at the time of invoicing; customer has some open credit balance but it is not getting cleared in invoicing and still showing open balance after invoice creation. but when we post payment through payment lot, account maintenance is executed successfully. I have configured item selection in invoicing with clearing category and also clearing variant is updated (screenshots below). not sure what is missing for invoicing. Please help me to know what changes need to be made to execute account maintenance in invoicing. Thank you for your kind help.

 

AG051_0-1729882004619.png

 

AG051_1-1729882094247.png

Regards,

Ankur

 

1 REPLY 1
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william_eastman
Product and Topic Expert
Product and Topic Expert

‎2024 Oct 28 8:57 PM

564

Hi Ankur:

Grouping by document number will almost never be successful since it requires the debit and credit to have the same document number.

regards,

bill.