Auto Updation of Dunning level to Highest Dunning Level

[Former Member]

Hi All,

We have a client requirement where in we have to amend the standard existing dunning process.

In the proposed process, we are receiving an additional parameter called risk factor to execute the dunning program. Risk Factor will be calculated outside the SAP and updated at regular intervals(Monthly basis). Whenever an open item (individual invoice) of a Customer becomes over due for payment, the system automatically checks the risk status of the Customer stored in the custom table and then the relevant dunning procedure is assigned to the Customer in the Contract Account Master Record. Then the dunning program selects the over due open items, determines the dunning level of the account in question, and creates a dunning notice.

In the proposed dunning method, each individual open item is assigned the dunning levels defined for the dunning procedure but the activity assigned to the highest dunning level will be triggered and all the subsequent open items that are at low dunning level is automatically updated and the dunning activity at the highest dunning level will be triggered.

In case if the Customer makes any partial payment for the open items, the dunning level will not be lowered for that item rather it will go to the next highest level, the next time we generate dunning program and the activities assigned at that level will be triggered only when the Customer clears all the open items balance.

Please share your views& suggestions and let Dhanalakshmi Devaraj and Vineet Toshniwal(marked in this email) know if this kind of auto updation to highest dunning level has already been implemented. Or alternatively, how can this be achieved.

Thanks & Regards

[Former Member]

Hi,

When you define a new dunning procedure in SPRO you must define which dunning levels are part of that dunning procedure. When you wan't to jump from 1 to 5, you only add dunning level 1 and 5 to the dunning levels of the dunning procedure.

Search for "Configure Dunning Procedure" in SPRO to get to the right path. Make Sure you first define you're dunning levels "Define Dunning Level Categories".

[william_eastman]

Neha:

This requirement is handled well in flexible dunning - available only in ECC6. Within flexible dunning, all factors can be utilized and the proper activity can be determined without regard to a linear schedule. Using classical dunning with dunning procedures, the tye of requirement is very difficult to implement without many procedures and custom code within the dunning process.

regards,

bill.

[rajesh_vasudeb]

Dear Will,

Could you please elaborate on New ' Flexible Dunning Procedure' in ECC6.00. It will be very useful to us.

Regards,

Rajesh

[william_eastman]

PLease look at http://service.sap.com/erp-ehp There under ehp2 will be some info about collections management, of which flexible dunning is a feature. Flexible dunning utilizes Business Rules Framework (BRF) to determine dynaically the appropriate collections activity to execute.

regards,

bill.