About prepay account

[Former Member]

hello export,

As I know prepay account is a part of ISU .also associated with SAP CRM or Convergent charge.

Can anyone help to clarify  how to handle prepay account process in FI-CA ?

Thanks in advance!

Mary

[william_eastman]

Mary

check out   also, might have details.

regards,

bill.

[Former Member]

Hi Bill,

Thank you very much for quickly response. however we don't apply IS-U , only standard FI-CA applied. so I assume maybe we cannot use standard prepayment functionality .

Mary

[william_eastman]

ok - then where are the charges coming from?  Without ISU maybe you build a prepay process.

[Former Member]

hi bill,

Base current solution charge will come from other external rating system .

My idea is to sent  down payment request to require Customer pre-payment ,then record prepayment as credit memo, deducct credit memo once customer use services and generate normal invoice to customer.

What's your suggestion?

Mary

[Former Member]

However, client request release invoice to Customer upfront ..this is also confuse me how to handle it .

[Former Member]

Hi Mary.

Should you release the invoice before the service is done or before the payment is made? Should this be the invoice or just the letter to customer with the request for payment?

Marko

[Former Member]

Hi, Marko

it's should be kind of request or call receipt more suitable before payment and service is done.

I had try add this receipt into ADOH category invoice but not work, could you guide me ?

Thanks ! Have a nice weekend!

Mary

[Former Member]

Hi Mary.

In that case, and having in mind youre not using IS-U, but only the FI-CA part, maybe it would be best to deal with it in the module (or external software) where the invoices will be created from?

Marko

[Former Member]

Hi Marko,

Don't you think standard CI cannot support the requirement?

Mark

[Former Member]

Hi Mark.

I think the way to go should beaccurately identifying the needs. That will give you the answer if you can do it in FI-CA part (for example, using Print Workbench or similar functionality) or you need to do it in the billing system or you will need to do a custom development in FI-CA.

Marko

[Former Member]

Thanks Marko.