The utilities industry will continue to play a key role in SAP's strategy and development topics. It is therefore important to us to provide customers, partners, and the entire SAP Utilities ecosystem with information about the planned innovations.
This year we have once again created a matrix of the respective industry topics and the corresponding innovations. This matrix represents an excerpt of the most important innovations and does not claim to be complete. Over time, further innovations may be added, and delivery periods may also change.
After an overview of the highlights, we will list the details for each topic; behind almost all innovations you will find a link to the SAP Roadmap Explorer with further details.


SAP Asset Performance Management
- AI-powered Joule digital assistant for navigational and transactional use cases Link
- AI-enabled visual inspection for asset condition monitoring (general availability) Link
- Advanced asset health monitoring scenarios with embedded IoT Link
- Custom AI models and algorithms Link
SAP S/4HANA Cloud Private Edition
- Utilizing artificial intelligence to streamline creation and planning of maintenance orders Link
- Enable external collaboration with subcontractors and service providers Link
- Enabling integration of service with advanced execution orders (billable maintenance) Link
- Supporting linear fields in Find Maintenance Order and Operation Link (and many more roadmap items supporting linear assets)
- Isolation management in a permit to work (lockout tagout) Link
SAP Business Network Asset Collaboration
- Mass import export APIs for main technical objects Link
- Digital nameplate Link
- Enablement of digital twin handover with procurement Link
SAP Field Service Management
- AI-assisted browsing of knowledge bases Link
- Multiple technicians in auto-scheduling – crews Link
- Fully automated planning on the service map Link
SAP Service and Asset Manager
- Field service crew support Link
- Management of non-stock items Link
- OCR for quick data capture Link
SAP S/4HANA Cloud Public Edition
- Automatic creation of maintenance notifications for condition-enabled measuring points Link
- Enable in-house refurbishment Link
- OCR for quick data capture Link
SAP Maintenance Assistant mobile app
- AI-enabled maintenance and service execution Link
- Support for Esri maps integration Link
- Supporting SAP Dynamic Forms Link

Metering
- Graphical display of utilities interval data Link
- More flexible status handling for energy data management formulas Link
- Archiving of technical master data that is specific to the utilities industry Link
- Enabling custom fields and logic for point-of-delivery and BPEM case data Link
Analytics
- Extraction of Energy data management related master data Link
- Using SAP Datasphere in the utilities industry – utilities sales contracts Link
- Native sales statistics and unbilled revenue reporting in SAP Datasphere and SAP Analytics Cloud Link
Convergent Invoicing
- End-to-end reconciliation from event to GL in contract accounting and invoicing Link
- Increase automation of invoicing processes by leveraging machine learning and predictive models Link
- Reduce time and costs associated with simulation of invoice forecasts for subscription or usage alterations Link
Financials (FI-CA)
- Display of utilities invoices Link and budget billing plans Link in a business partner financial overview
- Budget billing plans in the Business Partner Financial Overview app Link
- Display of utilities invoices in a business partner financial overview Link

Customer and Service Management
- Generative AI–driven digital agent for customer self-service and customer engagement Link
- Service management for utilities – round-off Link
- Period control for life cycle events Link
- Streamlining contract migration and bulk data processing Link
- Extending pricing capabilities Link
- Digital payments for service transactions Link
- Incorporating the Joule assistant Link
Sales for Commodity & Non-commodity
- Alignment with the product model of SAP S/4HANA Link
- Product replication using SAP Master Data Integration Link
- Intelligent sales execution – target planning Link
- Intelligent sales execution – product- and volume-based pipeline management Link
- AI product configuration Link
- New user interface for the document generation process on the Quote Link
- Usage-based pricing with integration with SAP Billing and Revenue Innovation Management Link
Commerce Telco & Utilities Accelerator
- Streamlined material replication for smoother integration Link
Marketing
- Personalization and segmentation accelerator for utilities Link
- Advanced personalization and segmentation accelerator for utilities Link
CX AI Toolkit
- Shopping assistant agent: personalized recommendations Link

Distributed Energy Resources (DER)
- Cancellation of measurement concept instances before device installation Link
- Analytics for Long-Running Processes Link
- Enabling validation checks of instances through an API Link
- Export of a network graph for usage in third-party systems Link
- Advanced asset health monitoring scenarios with embedded IoT Link
- AI-powered Joule digital assistant for navigational and transactional use cases Link
- Integrating AI-based electric vehicle supply equipment (EVSE) asset management Link
- E-Mobility integration to complementary ecosystem solutions such as energy management Link
Circular Economy
- Generate a generic waste transportation document to enable shipment of waste Link
- Integration of waste management and purchasing processes Link
- Initial Release of SAP Spend Control Tower to provide an enterprise view of total spend Link
Climate Action
- Carbon emissions allowance management Link
- Environment management for energy consumption data Link
- Carbon border adjustment mechanism (CBAM): content with an operator focus Link
Sustainability Accounting
- Collection and allocation of greenhouse gas emissions in a carbon journal Link
- Importing emission quantities through file upload Link
- Accounting for carbon allowances in a carbon journal Link
- Enabling automatic carbon collections and automated allocations Link
- Posting and analysis of carbon quantities on external suppliers / affiliated companies Link
E-mobility
- Charging cost reimbursement for employee charging Link
- Enabling import and processing of charging sessions from external charge point management systems Link
- Smart Charging configuration based on user defined parameters Link
- CO2-based electric vehicle (EV) charging and pricing tariffs handling Link
- Compatibility with ISO 15118 to support plug-and-charge functionality Link
- EV Driver authorizations and invoicing in charging groups Link
- Unidirectional smart charging (V1G) and bi-directional smart charging (V2G) Link
Social Responsibility
- Electronic submission of recordable injury or illness cases to OSHA as per the legal requirements (cloud) Link
- Operational risk management: approval of safety instructions for chemicals and equipment (cloud) Link
- Support for standard, analytical content for workplace safety and social responsibility (cloud) Link
- Operational risk assessment: visualization of risk history Link
Dangerous Goods Management and Recycling Administration
- Storing attributes of batteries as basis for the dangerous goods classification Link
- Additional regulation-specific details for dangerous goods regulations Link
- Defining customer-specific dangerous goods description templates Link
- Support for USG-04 in IATA Dangerous Goods Regulations Link
Holistic Steering and Reporting
- Narrative disclosures, ESG-metric definition, and data collection Link
- Custom metrics with specific dimension breakdown Link
Please consider that this information and SAP‘s strategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document is provided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement.