Telecommunications is so essential in a time when we cannot connect in person. On this episode of Industry Insights by SAP, Josephine Monberg interviews Michaella Munyuzangabo, Global Solution Manag...
It’s clear that our lives revolve around internet access, regardless of the usage is for professional or personal purposes, the fact is that the internet is an important tool we have come to depend on...
Contacting customer services often feels like a real chore. It’s something that we - in our roles as consumers – tend to avoid doing whenever possible. As a business owner, that’s not how you want you...
You’re likely already more than aware that some form of internet security software is essential for computer users. However, you’re likely also aware that both free and paid variants of this type of s...
SAP’s annual user conference, SAPPHIRE Now, wrapped up last week, and as always it was an invigorating celebration of our customers, partners, new technologies and new ideas. Here’s a quick list of my...
Customers today are savvy and their expectations from their communications service providers (CSPs) are high. In fact, an American Express study found that customers said they expect their vendors to...
Can you imagine what would bring the CEOs and top executives of Cisco, Ericsson, MasterCard, AT&T, Facebook, GE, PayPal, and UNICEF together in one single event?The answer is digital transformation – ...
Improving people’s lives. Connecting the unconnected. Driving the digital economy. These phrases don’t just describe the mission of SAP. They also describe the mission of the international telecommuni...
Telcos everywhere are looking to streamline business processes and find innovative solutions to help their operations run more efficiently. By deploying SAP HANA, global telecoms vendor Vodafone has s...
When you listen to experts in the field, it is easy to conclude that digital technology is transforming education as much as Johannes Gutenberg’s printing press did nearly 600 years ago.The talk is no...
by Stephan Gatien, Global Lead for Telco & Mobility Industry Business UnitI recently attended the TIA annual conference in Dallas (www.tia2015.org ). TIA is an industry body with heavy ties to the US ...
You probably find good BI reports very useful. Predictive tools also provide great insight. We all want to model churn and be able to recommend products or services to keep customers from going to the...
Good news for the SAP customers and partners in the Telecommunications industry! We have created for you a dedicated Telecommunications Industry Learning Room in the SAP Learning Hub.First of all, sin...
There is no more SAP BRIM.Abbreviation for that SAP solution has been replaced by new name SAP Hybris Billing.What that means to us BRIM & telco consultants?At least we will not have to face situation...
There are plenty of news stories coming out of China about information technology, business trends, and social change.Here are a few recent examples:Citing statistics from the China Internet Network I...
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