2024 Feb 12 6:05 PM
Hi All - Our AR team ran Create Account Statement with the wrong date of issue. They were supposed to run with date of issue 2023-12-31 but ran with today's date. Now if we try to run with correct date we get error Issue date of run must be after last correspondence. Does anyone know how to delete last run so we can rerun with correct date?
2024 Feb 12 7:52 PM
Deleting the correspondence worked, we just realized there was more than one correspondence header causing the issue. Went to correspondence history and brought up everything for that business partner, deleted the relevant correspondence that occurred after our desired issue date.