2009 Sep 11 2:37 PM
Hello everyone,
We are currently implementing an E-Governance solution for a municipal corporation, in SAP. Our licenses include ECC 6.0 and SAP CRM 2007. Additionally, we have purchased a single component of SAP for Public Sector, namely Program Management for Public Sector, which is enabled by SAP CRM.
We have tried extensively to find out detailed information about this solution (Program Management for Public Sector), however besides a few lines of general information, not much else is available publicly.
We request to provide us information on how to activate Program Management for Public Sector, and if possible to guide us on where to obtain valid documentation.
Any asistance in this regard wil be much appreciated.
Regards,
Shiv Sahgal
2009 Sep 15 2:42 PM
Hi
Hope you speak about CRM public sector where you have program management, grantor application, grantor agreement, claim, billing document in ERP, invoice and payment
If so, please ask me again a question
ciao
Salvator
2009 Sep 16 7:41 PM
Hi, you can get information under CRM component, have a look at SAP help portal, CRM for industries -> Public Sector
http://help.sap.com/saphelp_crmscen70/helpdata/en/4a/9eb12521864ff0a82cdc2a373d5d89/frameset.htm
Or in the help portal under SAP Business Suite -> SAP Customer Relationship Management, you will find relevant documentation regarding your CRM release.
Regards
César
2009 Sep 17 7:27 AM
Hello all,
Your replies are much appreciated.
However, we are still trying to figure out how to activate Program Management for Public Sector. Please be advised, we do not have license for all components of SAP for Public Sector, instead we only have license for Program Management for Public Sector, which is one component of SAP for Public Sector.
Kindly assist us on how to get this component activated.
Regards