A common issue I see at every SAP Insurance implementation is that the customer, and sometimes the consultants, are not aware of the plethora of options available for real-time integration into FS-CD. So the next time you hear "that's not possible," consider the following:
Of course, not every process requires real-time integration. For example, if a customer is printing and mailing claim checks once a day in FS-CD, then there is no need to build a real-time integration to post claim disbursements since those disbursements will simply sit in FS-CD until the payment run is executed. Each situation must be approached differently, but it's important to remember that real-time integration is always an option.
Jon Gilman is the founder of Clear Software, a company focused on providing highly intuitive, cloud-based accounting applications that transform traditional back-office processes into an efficient and enjoyable user experience. Their main product is ClearUI, a cloud application that exposes SAP's Contract Accounting (FI-CA) functionality in a simple and easy-to-use format. It is seamlessly integrated with SAP's industry solutions for high volume billing including insurance (FS-CD), public sector (PS-CD), utilities (IS-U), and media (RM-CA). For more information, visit www.clearsoftware.com.