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Manual Bank Statement - Not able to clear Customer Open Item

usernamefield
Discoverer

‎2023 Dec 15 4:25 PM

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582 
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Could you suggest why the customer open items not getting cleared when I am posting through Manual Bank Statement.

Questions:

1. Manual Bank Statement results showing under Error column.

2. Why SAP is not picking up customer open item (Document number 18000, Reference-231150700)

3. In FEBAN under “Account Assignment” Tab the amount showing as “Zero”, if I try to enter values and it will post. the amount showing as zero here, reason behind like any config missing.

Thanks,Binu

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1 REPLY 1

Edrilan_Berisha
Product and Topic Expert
Product and Topic Expert

‎2024 Jan 16 12:35 AM

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522

Hi Binu,

there is a tab in feb_bsproc, it's also visible on your screen. It's called "Log". It should be helpful, when analysing why something didn't happen, or what actually happened.

Did you open that and see what you find there?

Best,

Edrilan Berisha

SAP S/4HANA Cloud Financials Development