WARRANTY : 096 &1 is not a valid partner role (neither customer nor vendor)

[Former Member]

All the claims were created with this warrning msg. Not a valid partner role (neither customer nor vendor).

BP was used for the claim. How can eliminate this warning msg?

[Former Member]

Hi,

Can you please explain your problem in bit detail for better understanding.

Thanks & Regards

Richa

[SachinX]

Hi AJ,

The BP created needs to be extended to customer role & partner function needs to be determines for the customer needs to have the partner function as "AS: Applicant warranty" & for partner function vendor the VN: Vendor"

Then only this error can be rectified.

For vendor you need to assign a customer code in vendor control tab & that customer also needs to be have "AS: Applicant warranty partner function assigned to that.

Regards,

Sachin Balmiki

[Former Member]

Hello to All,

I've check and my BP was assigned to AS and VN however the warning msg still appearing.

Thanks,

Aj

[SachinX]

Hi AJ,

Can you share some more details, like what is the claim type you are using what is the business process?

Possibly a screen shot will be useful to provide some inputs.

Regards,

Sachin Balmiki

[Former Member]

Hi AJ,

I am also facing same issue while processing claim to customer.

Can you please help me out if you could resolve this issue.

Thanks in advance.

Regards,

Sagar Garg

[former_member217598]

Hi everyone,

I am also facing same issue while processing warranty claim to customer.

My scenario warranty claim direct FI Posting. any solution

[former_member217598]

any solution for your issue sagar

[Former Member]

Hello Krishnan,

Kindly check the partner role in partner functions tab of customer and partner for which ever the

error is getting issued.

A valid SP role should be present for customer and valid VN role for vendor.

You can assign other partner function 'AS' Application warranty and PY Payee etc.

But SP and VN are must for customer vendor respectively.

Even after correction error appears, in more versions tab, you can delete the role

which is defined as a line in that claim version.

After correction if i still appears delete the partner and save the claim and then again assign the same partner. This should solve the issue.

Thanks alot.

Best Regards

Niveditha

[SachinX]

Hi Venkata,

In my opinion this issue appears if your Partner determination procedure assigned to the claim type doesnt include "AG" as the Partner role.

or if the customer is not maintained with partner function AS.

Regards,

Sachin Balmiki

[former_member217598]

Thanks Niveditha and Sachin Balmiki Issue is solved now.

I maintained the Partner function AS for Customer master and issue is solved.

[former_member217598]

I am able to create accounting document via action control A040 and reversal via A051 from warranty claim ( T-code WTY)