2016 Jul 31 12:13 AM
Dear Gurus,
One of our client has implemented DBM sales process and now wants to implement service process.They literally service all models available in the market. They want to fix the repair times in the system but they cannot provide the master data as there are no fixed models. Is it possible to integrate DBM with third-party repair estimate software? Is there any standard practice to overcome this hurdle?
Waiting for guidance
Regards,
Gobi Nagarajan
2016 Jul 31 8:41 AM
Hi Gobi,
Master datas like Model Master, Labor value master play a crucial role in DBM. Without these masters one cannot create and complete service related transaction.
For your client since they service all kind of models available in the market it is necessary to create all the models and their respective labors in the system as an one- time activity.
Maintaining different target time for different models helps to determine its respective price.
Regards,
T.R.S
2016 Jul 31 8:41 AM
Hi Gobi,
Master datas like Model Master, Labor value master play a crucial role in DBM. Without these masters one cannot create and complete service related transaction.
For your client since they service all kind of models available in the market it is necessary to create all the models and their respective labors in the system as an one- time activity.
Maintaining different target time for different models helps to determine its respective price.
Regards,
T.R.S