DBM Service order

[Former Member]

DBM service order

Kindly provide the flow of

a) DBM service order creation

b) Processing Quotation/ Estimate

c) Quotation Confirmation

d) Material Issues

e) Warranty issues

f) Picking list generation

g) Material returns after goods movement & billing

[Former Member]

Hi Babudhar,

I don't understand your thread... Is it a question?

Can you provide more details or close it.

Regards

Wolfgang

[Former Member]

I am seeking the step by step guide for the process described.

[Former Member]

I am seeking the step by step guide for the process described.

[Former Member · Accepted solution]

Check this

http://help.sap.com/saphelp_dbm600/helpdata/en/6F/9FC1FA5E8F44B2858B845A3AD1249E/frameset.htm

http://help.sap.com/bp_autov1600/Auto_DE/html/index.htm

http://help.sap.com/bp_dbmv1600/DBM_DE/html/index.htm

Regards

[former_member585451]

Dear Babudhar,

There are different ways how each dealer would like to use or function different processess.

Standard flows of 3 major processess in DBM are:

Vehicle sales orders: Order create -> add items -> Add jobs** -> Post Goods Issue -> Splits**->Billing

Parts sales orders: Order create -> add items -> Add jobs** -> Post Goods Issue -> Splits**->Billing

Vehicle Service orders: Order create -> add items -> Add jobs** -> confirm order-> Post Goods Issue -> Confirm time booking -> Splits** ->Billing

• - Not mandatory, but are suggested

DBM is a process driven application and you can customize the process steps as is needed by the customer.

The steps mentioned above are very simple process steps and you can include any actions in between them

Hope this info helps.

Best regards,

Harsha