Raquel Cunha

[StephanieMarley]

Raquel Cunha

• Sao Paolo, Brazil

• SAP Mentor since 2025

As an SAP Application Lifecycle Management (ALM) Independent Consultant with over 25 years working in the SAP world, Raquel helps customers and partners to implement and support their SAP products, and enhance their services, working with SAP Solution Manager and SAP Cloud ALM. She combines technical know-how, leadership skills, and a passion for problem-solving in every project she works on. She has a bachelor's degree in computer science and started her SAP career as an ABAP and IDoc developer, changing the focus to SAP Solution Manager after some years. She has worked in several countries in Europe and Latin America, as she loves to learn new cultures and languages. With two decades of experience in ALM, her expertise in this area extends to Change Request Management, IT Service Management, Solution Documentation and Test Management, among others. Raquel was speaker in SAP events and SAP User Group meetings in Europe, hosted interviews for TechEd Live with VP and SAP Product Managers, wrote articles for SAP magazines and blogs for SAP Community. She's also been very active in organizing and supporting community events such as Inside Tracks and Codejams.

Topics of interest: Application Lifecycle Management, AI and GenAI, SAP BTP and ABAP

Raquel, what inspired you to become an SAP Mentor?

I’ve always enjoyed sharing my knowledge, helping others, providing feedback and being part of a community. As someone with hands-on experience and a strong interest in improving how things work, I saw this as a chance to contribute in a meaningful way, to build stronger networks and help shape the future of SAP products and services. 

I was an SAP Mentor for some years, and had a pause when I became a mom, which is the most incredible and challenging experience I ever had. I'm very happy to be part of the group again.

What advice would like to share with other SAP community members?

Stay curious and keep learning about SAP’s evolving products and strategies, especially emerging technologies. Things change too fast and it's vital to keep yourself updated.

Engage actively in the community—ask questions, share your experiences, and collaborate with others. Start constructive discussions in which people learn from you and also where you become better, learn from others. Even small contributions can help improve products and make meaningful changes based on your shared experiences. They also help build connections and open doors for new ideas. 

Try joining SAP events to learn more and meet fellow community members. If possible, organize your own events—online or in-person—to bring people in your area together. 

Remember, SAP solutions are here to help people and businesses. Be understanding, listen to different ideas, be emphatic and make sure everyone feels heard. Being kind and patient helps to build strong connections. And always be completely honest and genuine. Be yourself. This is priceless.