Joule is Now Integrated into SAP Build Work Zone!

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We’re thrilled to announce that Joule, SAP’s generative AI assistant, is now integrated into SAP Build Work Zone standard edition, SAP Start, and SAP Mobile Start. This marks a significant step in empowering users to work faster and smarter, with seamless access to insights and information at their fingertips.

Integrating Joule into SAP Build Work Zone brings a unique value to users by effortlessly connecting data from multiple backend systems into a single interface. By providing answers and insights from any supported system, Joule eliminates the need to switch between tools. This empowers users to stay informed with all relevant information and applications in one place.

What is Joule? 

Joule is SAP’s cutting-edge generative AI assistant, designed to bring intelligence and efficiency to every aspect of work. Joule helps users can interact naturally, ask questions, and get precise answers related to their business processes. For instance, end users can inquire about the status of a purchase order and be guided directly to it, streamlining their workflow and saving valuable time.

Joule isn’t just a productivity tool; it’s a game-changer for decision making and operational efficiency. It makes everyday tasks easier and more intuitive for end users.

 Very recently, Joule turned 1! Learn more about Joule here.

BIG NEWS: Joule in SAP Build Work Zone, standard edition

With our latest release, Joule is now integrated into SAP Build Work Zone, standard edition. This enables end users to interact with Joule and get answers from all connected systems​.

This boosts productivity by leveraging Joule intuitive capabilities with SAP Build Work Zone, standard edition. Users can navigate quickly to the functionality needed for their next task, receive precise answers on how to use SAP applications, and complete tasks effortlessly using natural language requests. It can help navigate to relevant applications and perform transactions. Additionally, Joule empowers more informed decision making with answers derived directly from your business document.

Joule can also serve as your personal guide within SAP Build Work Zone, helping you navigate and make the most of your site. Whether you need assistance with managing content or accessing specific features, Joule provides step-by-step guidance.

Here is an example of how you can use Joule within your Work Zone site: Imagine you're trying to track the status of a purchase order. Instead of navigating through multiple screens, you simply ask Joule, “Has my purchase order been approved?”. Joule instantly provides the status and key details directly within its window in SAP Build Work Zone, standard edition. This seamless interaction eliminates the need to switch between applications, saving time and effort.

Prerequisites for Using Joule in SAP Build Work Zone

To begin leveraging Joule in your SAP Build Work Zone environment, ensure the following prerequisites are met:

• Joule requires Identity Authentication for user login. If you haven’t already switched to SAP Cloud Identity Services - Identity Authentication, this step must be completed beforehand. For further guidance, see Switching to SAP Cloud Identity Services - Identity Authentication.
• Before completing the Joule onboarding tasks, it should be ensured that he required prerequisites for both SAP Build Work Zone, standard edition and for Joule have been completed. 
• Run the Joule booster to activate the integration and complete the setup process as seen in the steps below.

Set up subaccount by selecting the subaccount that should be used for Joule provisioning and configurations. 

Selecting the SAP solutions where Joule should be enabled.

Selecting the SAP solutions whose capability packages should be provisioned in Joule.

How to Get Started with the Integration

Integrating Joule into your SAP Build Work Zone is straightforward. After successfully running the Joule booster and completing the integration between SAP Build Work Zone, standard edition and Joule, a new setting becomes available in the Site Setting screen of your site.

As an administrator, navigate to the Site Settings screen and enable the Joule option under the Services section. Once enabled, the Joule icon will appear in the header of your runtime site, giving users instant access to the AI-powered assistant for enhanced productivity and elevated outcomes across business.

Please note that Joule is not available in SAP BTP trial account. 

Looking Ahead: What’s Next?

The integration of Joule into SAP Build Work Zone, advanced edition is on the horizon and is coming in 2025. It will bring the Gen AI-powered experiences to an even broader set of users. The advanced edition will offer a wider scope with additional capabilities, tailored to meet diverse business needs. This expansion ensures that every end user can fully harness generative AI for greater efficiency and smarter decision-making.

Joule’s integration into SAP Build Work Zone is more than an enhancement—it's a transformation. It combines the power of SAP Build Work Zone with Joule's intelligence, letting users focus on what matters most. While the complexities of business processes are handled by a trusted AI assistant.

Stay tuned for latest updates as we bring even more innovation to your SAP Build experience.

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Learn more:

➤ Announcement blog for Joule in SAP Mobile Start

➤ SAP Build Work Zone on: sap.com / SAP Community

➤ SAP Builders Community Group

➤ More information on new product features: Roadmap