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Why is it not possible to "Unfollow" someone in the community?

edliradede
Product and Topic Expert
Product and Topic Expert
0 Kudos
214

Hi,

I noticed that there was something wrong when trying to Unfollow someone from your profile.

Even though there was a message saying that the person was "Unfollowed", that wasn't the case.

BR,

Edlira

Accepted Solutions (1)

Accepted Solutions (1)

former_member28818
Contributor
0 Kudos

Hello Edlira,

Could you kindly provide some more details? If you provide me with your new profile URL and the URL for the person you were trying to unfollow I can investigate further. And could you kindly clarify what you meant by something wrong? Was the person not removed from your list?

Thanks,

Sajid Amir

JL23
Active Contributor
0 Kudos

Hi Sajid Amir,

Just go to answers.sap.com and find some stranger, click his user name and you are taken to his profile. Click the Follow button. You see that the button changes and you could click unfollow in that very moment.

However, just click a question of this user  which is listed below the follow buttons and you are again in answers.sap.com. Here click again on the user name to get back into his profile.

Now you do not see the Unfollow button, instead you see the Follow button. And when you click this button you get the message that you are following this guy, but you do not get anymore the unfollow button.

See the video: Follow but not unfollow - YouTube

edliradede
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi,

Differenty from the last time, now the "Unfollow" button does not appear anymore.
Please have a look: here

Former Member
0 Kudos

Hi Edlira,

Thank you for your testing. I will report this as a bug, based on your attachment in youtube showing how it is not working correctly.

with kind regards,

Bill

Answers (2)

Answers (2)

tamira
Product and Topic Expert
Product and Topic Expert
0 Kudos

Hi All,

This should be resolved, can you please check again if you still face the problem?

If yes, please provide browser info.

Thanks,

Gabi

moshenaveh
Community Manager
Community Manager
0 Kudos

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