Unable To Open an Incident or a Note From Launchpad.Support.Sap.Com

[yakcinar]

Hello All,

.

There has been a problem with Launchpad.Support.Sap.Com. And haven't seen a sign of problem anywhere.

I still cannot open and incident or an SAP note.

Does anybody know how to read or answer an incident?

I can read SAP notes using SNOTE but incidents.

Does anybody know when it will be okey?

I tried using more than one browser, locations, computers but no help.

.

Thanks and Regards,

Yuksel AKCINAR

[Former Member]

I haven't been able to open or view an incident for almost two weeks!\All I receive is this notice:

Please help!

[ErvinSzolke · Accepted solution]

Hi,

see the answer in https://answers.sap.com/questions/126421/no-sense-in-what-the-support-portal-returns.html

Best Regards

Ervin

[yakcinar · Accepted solution]

Thanks for the feedback Ervin.

[laurent_burtaire]

Hello Yuksel,

there was an update for the SAP ONE Support Launchpad: i think this is a side effect.

We just have to wait for a SAP correction.

Regards.

Laurent.

[JL23]

I had the same issue the complete day long, reported it here as I have similar issues already for many days, but it was never so bad as today.

Right now it is working for me. The first time in the last 12 hours.