unable to login to scn.sap.com

[divyanshu_srivastava3]

Hi Team,

I am not able to login to scn. It waits and goes blank.  Fortunately,  last night I logged in using my mobile and still connect. However,  not possible from other machines.

Can somebody help me with this.

Regards

Divyanshu

[former_member183424 · Accepted solution]

I am logged in now. I haven't faced any issue. Check your internet connection. Clear your browser (history, cookies, cache etc), then try again.

[divyanshu_srivastava3 · Accepted solution]

Tried all.... even restarted my notebook and pc.

No help.

[former_member183424 · Accepted solution]

Are the other all websites opening properly ?

[divyanshu_srivastava3 · Accepted solution]

Thanks Dev,

I tried using a different network and it's working fine for me.

There are some issue with the proxy which we are using here since years. So, we don't really care to change those setting.

I logged in using a data card and plugged the LAN wire again, removed the card and it's working

Regards,

Divyanshu

[Former Member · Accepted solution]

If you want to find root cause, use browser debugger or web request monitoring tool to see which web request is not getting fulfilled. It is possible that problem is only during logging in, i.e. your proxy is blocking access to SAP ID Service.

OR

Raise a ticket for local IT team.

[divyanshu_srivastava3]

Of course..