on 2017 Oct 30 7:48 AM
Having 2 profiles for mail ID rahmad22@ford.com,
Unable to login S-user one. Please advice.
Request clarification before answering.
Change email for s-user
P.S. Due to the fact that currently it's not possible to change e-mail for P-User ID you can only change S-User e-mail.
P.P.S. Or request to delete your P-User account and create a new P-User with different e-mail.
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I do not have S* and P* users linked to the same e-mail, but are you absolutely sure that there is no way to log in with the S-user?
Even if you type the S-user id and password in a separate browser profile?
Even if you use SAP passport?
Even if you start from SAP One Support Launchpad?
What is the exact error that you see when you try to log on?
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If even with a passport or by entering SXXXXXXXXXX/password to SAP One Support Launchpad login cannot be done, my expectation as an end user would be that upon registration of a new account there should be a check that there are already active S-user IDs registered with the same e-mail and do not allow creation of a new user.
And, of course, when our existing SCN profiles were converted to this universal identity, there should have been a way to change the e-mail address with some tool/application. #justsaying.
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