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Unable to login from desktop FireFox

former_member186338
Active Contributor
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686

Was disconnected and now unable to login.

former_member186338
Active Contributor
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Writing from my phone

former_member186338
Active Contributor
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Also able to write from iPad. Can anybody look on the issue?

former_member28818
Contributor
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Could you provide more details vadim? Users cannot post questions without logging in.

former_member186338
Active Contributor
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After logout from iPad unable to login also...

former_member186338
Active Contributor
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I am using 3 devices to post here: my desktop with Firefox, my iPad and my Android phone.

I was disconnected by the system working from desktop and was unable to login with my current password. My iPad and phone worked correctly with saved connection. I tried to change password on iPad and it was successfully changed. Tested login with the new password on desktop - same incorrect login. Reconnect on iPad - error. Writing now from my phone.

former_member186338
Active Contributor
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When I am trying to press the link Forget my password I am redirected to the: Page not found!

Is there some administrator available?

oliver
Product and Topic Expert
Product and Topic Expert
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Please try again. Should work now.

Accepted Solutions (1)

Accepted Solutions (1)

former_member186338
Active Contributor
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The issue is solved, thanks Gabi!

Answers (3)

Answers (3)

jerryjanda
Community Manager
Community Manager

Hi, Vadim:

I believe this issue has been resolved. Could you try again and if you still experience the same problem, please let me know?

Best regards,

--Jerry

former_member186338
Active Contributor
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Unable to login on both iPad and Desktop pc!

former_member186338
Active Contributor
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Can write here only using my phone! Can somebody check my account?

former_member186338
Active Contributor
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cleared cache on iPad and tested both passwords - no result!

Just one thing to mention - I have the same email for my p and s id's

In the community I am using pid

tamira
Product and Topic Expert
Product and Topic Expert

Hi Vadim,
I sent you a DM, lets chat there.
Best,

Gabi

jerryjanda
Community Manager
Community Manager
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Hi, Vadim:

Could you try clearing your cache and using your old password? If that doesn't do the trick, I'll go back to IT. (Other people have had similar problems, but it seems to be working for them now.)

Best regards,

--Jerry

former_member186338
Active Contributor
0 Kudos

By the way the link forgotten password is not working!