UI, Login, and Search Issues with Chrome Browser

[brianbernard]

At some point mid-week, my view of SCN in the Chrome browser is totally garbled. I've asked others around me if they're seeing the same thing I am, and they are not.

Clearly this is 'my' issue but wondering if anyone esle is seeing this.

[oliver · Accepted solution]

Hi Brian,

we shipped an update, but that shouldn't cause this mess. Please clean all your browser caches and try again.

[JasonLax · Accepted solution]

My view is not as bad as what Brian shows above but I am experiencing the same formatting problem reported here:

[brianbernard · Accepted solution]

The fix was simple; clearing the cache was all it took. Just strange how it happened suddenly.

[brianbernard]

More issues with Chrome.

All of a sudden one day I noticed two problem:

1. I cannot login to SCN via Chrome.
2. SCN search does not funciton.

If I click on any regular SCN link from e.g. an email notification, the screen gets stuck with a blank screen in authentication mode.

Similarly, if I enter a search term in SCN search, I get a blank screen.

Also, if I click "Login" in the masthead, the screen gets stuck looking like this:

I've cleared cached, reinstalled the browser, and ensured I'm using the proper certificate by eliminating all but the one certificate.

Any suggestions?

[JasonLax]

What happens if you try in incognito mode?

[brianbernard]

That worked. I was able to login and search! But how?!

asked me to share this with him.

[vivekbhoj]

I also had this problem day before yesterday with Chrome - "I was also not able to login"

Even clearing Cache was not helpful

I also tried Incognito mode and it worked for me

But since yesterday everything is running fine

Not sure what was the issue

Regards,

Vivek

[JasonLax]

Curious: can you help pinpoint the issue?

1. Circumstances when error page appeared: was it after login with newly opened browser, logging in again during the same sessions (after logout)
2. did you use a certificate to login?
3. Browser type and version
4. Date, time and node used (visit http://scn.sap.com/nodeid.jsp and report node ID)

[ACE-SAP]

Hi

I have the same problem as Brian with FFox, after upating to v27 (http://scn.sap.com/message/14767295).

I'm using certificate login, I've also got the problem with FFox 30.0a1

I'm never able to login on SCN, stuck on grayed out page even with "private browsing" mode

Node ID : scnjive-prod-app8.dmzwdf.sap.corp (2013-02/09, 15:15:40.000 CET)

Sounds like I did not get answer from https://accounts.sap.com/saml2/idp/sso/accounts.sap.com?SAMLRequest=[...]

Regards

[ACE-SAP]

I did get the reason / solution, at least for Firefox.

Thanks to Gaurav Chopra

Am i the only one who's using Firefox 27? Sign on does not work

I've changed security.tls.version.max in firefox (about:config) from 3 to 1 and SSO is back !

http://kb.mozillazine.org/Security.tls.version.*

Regards

[brianbernard]

I deleted my cookies and voila! - login and search are once again functional.

[JasonLax]

Hi - solved this by clearing his cookies: can you try the same?

[StephenBurr]

I had the exact same issue - Bad Request when using Chrome.

Clearing my cookies (for all "scn" cookies) resolved the issue.

[brianbernard]

Chrome continues to play games:

Yesterday, the browser did not render any SCN links/content; pages appeared simply blank.

Today, I am getting this:

Bad Request

Your browser sent a request that this server could not understand.
Size of a request header field exceeds server limit.

 Cookie: IDS_PassiveLogonDone=1; IN_HASH=comment-345613%3...

I cleared cache, including cookies, but still I cannot access SCN with Chrome.

[JL23]

My Chrome is okay, nothing had changed this week with SCN appearance (but mine is the German version of Chrome)