support.sap.com DNS problem ?

[Former Member]

Hello,

I have some problem to connect to support.sap.com since this morning (I'm in France).

Have you experimented this problem too ?

[JL23]

can you test again, for me it started working again a few minutes ago

[JL23]

Enthusiasm too early, this morning the problem is back and the page is not opening

[antoine_foucault]

Ah! just checked the website and it still works like a charm out here in Spain....

[krscheffler]

Just got word that issue should be resolved now. Let me know if you are experiencing otherwise.

Thanks,

Kristen

[JL23]

I will check in about 6 hours when I am at my other location. Thanks

[JL23]

Yes, it works again.

[Former Member]

hi,

I have same problem last 6 months, again reinstall OS, SCN login is working fine properly

i dont know why again reinstall OS?

[Jitendra_Kansal]

It's taking more than 60 secs to open Home | SAP Support Portal from Germany.

[antoine_foucault]

Marc,

it works fine from here (Spain).... Could you try service.sap.com ?

cheers,

antoine

[JL23]

Service.SAP.Com has just links to support.sap.com/notes, it is not possible to search anymore.

I opened now a message to SAP from a page https://websmp107.sap-ag.de/

which is one of those servers from where the notes are presented after you searched.

But even from there it is impossible to open the search window.

I will also include to this discussion.

[krscheffler]

Hi all,

I have contacted our IT team to investigate.  Seems the issue is occurring for some and not others.

I will update this post as soon as I have information to share.  If you need support in the interim, our Customer Interaction Center is available 24/7 at https://service.sap.com/public/call1sap

Cheers,

Kristen

[JL23]

Yes, I have the same problems too.

And I can't access it right now, neither with IE11 nor with Chrome.

However, today in the company with an old IE  when I clicked the icon for stop loading the page then I got the page (with a rather strange font).

[TammyPowlas]

Strange, I am able to access it here in the United States