Stopped receiving email notifications

[Former Member]

Dear Experts,

I'm not receiving any email notifications from the respective communities in which i have subscribed  for email notifications. I cross checked the same and my email notifications are active in the communities.

Can any one let me know what might be the problem?

Thanks

KH

[yaniv · Accepted solution]

Emails should work again now. We had some cluster issue which should be fixed now. Sorry for any inconvenience and nice weekend.

[former_member183424 · Accepted solution]

Yes. It is working now.

[moazzam_ali · Accepted solution]

I just receieved one email not all of them.

Thank$

[former_member183424 · Accepted solution]

I am able to receive all mails from all forums immediately.

[moazzam_ali · Accepted solution]

I receieved my 2nd email. May be there are only two activities took place from my spaces and people I follow. I guess its working fine now but what about previous emails? Did we lost them? Don't you think we should have received all of those emails which were pending since yesterday?

[Former Member · Accepted solution]

Started receiving emails again.Thanks to the SCN Support team for their prompt resolution.

Hope this issue will not repeat again .

Thanks

KH

[former_member182378]

KH,

Thanks for this thread!

For the past few days...the number of emails in my mailbox are increasing very very slowly

TW

[moazzam_ali]

It looks like many users are following emails. I have seen all of my friends who use SCN they hardly check any email. Most of the time they select all and delete all SCN emails but I always go through each and every email because I only follow users and spaces I am concerned about.

Hope this issue will be resolved soon.

Thank$

[former_member182378]

MoazzaM,

Going through each SCN mail needs time and dedication! Congratulations on doing it!

I do not delete SCN mails but many times these stay unread.

Several times I have thought of deactivating the email notification functionality but never done it.

TW

[moazzam_ali]

TW

It needs time. You are right about it but you know what! I don't open each and every thread. I just read the subject and header in email most of the times. If it looks interesting then I click on link and open the thread.

Sometimes I do it on daily basis and sometimes I do it for collective unread emails of past 2/3 days. It needs patience and dedication but its helpful.

Thank$

[Steffi_Warnecke]

Hello Katrice,

it seems to be a larger problem, since you're not the only one. Please see and follow the thread  for a possible workaround by Jason and updates on the fix.

Regards,

Steffi.

[Former Member]

Thanks Steffi for your prompt reply..I really appreciate it.

Thanks

KH

[former_member183424]

Yes. There is some problem occurs in SCN about the email notification.

It has already reported to SCN and as well as IT team.

It will be resolved soon.

[Former Member]

Hi Dëv Päträ,

Thanks for your prompt reply.

Thanks

KH