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Step by Step Instructions

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Hi All

Not quite related to BETA testing of new platform but more about types of content welcomes to SCN. A big challenge we have at the moment (and a few of the regulars gripe about) is the low hanging fruit with step by step instructions. I've alerted moderator a fair bit on people writing blogs and documents which are really IMG or configuration steps with screen shots included.

It makes me wonder if we can consider options to make use of this enthusiasm and work effort by collaborating with material. At the moment, we have, wiki, and all producing material. As we get new products and system revamps, a lot more of the "junior" level material gets produced.

Is there anyway IDX could find a way to allow members to contribute to "jazzing" up A quality assurance process (accuracy, no customer information in screen shots, product version) would be required as well as potentially gamification/recognition of contribution - obviously this takes time, people and platform to enable.

Just might be a way to get community more involved.

These members who start contributing to improve basic documentation would also train up to eventually be in a position to write the more advanced/complex blogs and documents.

And in merging some of these areas, it might stop the confusion and repetition between when to post to wiki and scn.



Accepted Solutions (1)

Accepted Solutions (1)

Former Member
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I wonder what came of the "Future of wiki and SCN" that was conducted with the SAC back in April 2015. Maybe can update us?

Product and Topic Expert
Product and Topic Expert
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Regarding Future of WIKI and SCN: we currently revamp the WIKI governance but it will stay part of the Community.

But it should be used for types like:

  • Definitions
  • System logic clarifications
  • Business process explanations
  • Troubleshooting Guides
  • Configuration issues
  • FAQs
  • Useful links collection
  • Tutorials - Getting started documents

Answers (0)