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Spam comments on blogs

engswee
Active Contributor

It looks like spam comments are coming into blog posts. Isn't there a spam filter or moderation on newly created users to prevent DDOS attacks that used to happen on SCN Jive?

See the following spam comment from sjcg123 in this blog post.

jerryjanda
Community Manager
Community Manager

Hi, Eng:

You're right -- there should be a filter to prevent this. We're going to investigate on our end. Thanks for bringing to our attention, and apologies for having that pop up in one of your posts.

Best regards,

--Jerry

engswee
Active Contributor

Thanks Jerry. Now that you guys are aware of the issue, should I be closing this thread - not sure what's the process here.

jerryjanda
Community Manager
Community Manager
0 Kudos

Hi, Eng:

If you believe my comment addresses your concern, then yes -- please close the thread. If you feel the need to use it for more comments on the subject, feel free to leave open.

Thanks!

Best regards,

--Jerry

steverumsby
Active Contributor
0 Kudos

Since Jerry submitted a comment and not a reply, you can't accept it as an answer. You first need to convert the comment to an answer (via the actions menu) and then you will be able to accept it...

engswee
Active Contributor
0 Kudos

Hi Jerry

For transparency sake, would be good if you can submit an answer (as Steve suggested) providing the reference issue number for this matter.

This way, I can check in the Release Notes when this issue is fixed, and if it happens again after it's fixed, I will reopen the issue.

Regards

Eng Swee

jerryjanda
Community Manager
Community Manager
0 Kudos

Ah. Well, in that case maybe I shouldn't close this just yet...

As I noted, we have reported this issue. The next step would be evaluating this against other priorities so we can set a realistic expectation about when a fix would be made.

So...it's premature for me to share the issue number...as I don't have one just yet. When I have one, I'll come back, add it, and submit it as an answer so we can close out this question. For now, it's probably best to leave it open.

Best regards,

--Jerry

engswee
Active Contributor
0 Kudos

Ok that's fine. Will keep it open till you have an update.

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