SMD 98 Agent on Dev Server is not turning on

[Former Member]

Dear All,

My SMD 98 Agent is not turning on after switching to SAPJVM.

Can you help me.

Regards,

Kunal K

[nirmal_konchada · Accepted solution]

Hi,

Please check in SMD agent profile.

jstartup/vm/home must point to SAPJVM

Regards,

Nirmal.K

[Former Member · Accepted solution]

I have checked it by doing so.

[nirmal_konchada · Accepted solution]

can you paste the SMDagent startup log?

Nirmal

[Former Member · Accepted solution]

Please find the logs

dev_jsmon.txt.zip

dev_jcontrol.txt.zip

dev_SMDAgent.b00.txt.zip

[Former Member · Accepted solution]

Please find some more logs.

SMDSystem.1.log.txt.zip

jvm_SMDAgent.out.txt.zip

dev_SMDAgent.txt.zip

[Former Member · Accepted solution]

Hi,

from your log Java is still poiting to

java path          : C:\j2sdk1.4.2_17-x64\

-> java parameters    : -DP4ClassLoad=P4Connection

-> java vm version    : 1.4.2_17-b06

-> java vm vendor     : Java HotSpot(TM) 64-Bit Server VM

can you please check the SMD properties?

Regards,

Prem

[Former Member · Accepted solution]

Dear Prem,

smd profiles are attached herewith for your reference.

Regards,

kunal k

SMD_J98_svdevsvr.txt.zip

START_J98_svdevsvr.txt.zip

[Former Member · Accepted solution]

smd.properties file.

smd.properties.txt.zip

[Former Member · Accepted solution]

Hi,

Can you please stop SMD agents and kill if any process relates SMD and start again,

it will work.

Regards,

Prem

[Former Member · Accepted solution]

This problem is since 2 month back when we had installed SAP JVM .  from that time many times server has been restarted.

If i have to kill the process seperately, please paste the steps.

[nirmal_konchada · Accepted solution]

Hi,

From the logs I could see that the file E:\usr\sap\SMD\J98\SMDAgent\configuration\secstore.properties" is missing.

Can you please check the existence of this file?

Regards,

Nirmal.K

[Former Member · Accepted solution]

Dear Nirmal,

This file is not present there. How should we restore this.

Regards,'

Kunal K

[nirmal_konchada · Accepted solution]

Hello Kunal,

Please check the SAP note 1144737 and try to follow the steps from below section:

3 'Post-Installation' <I021802 11/AUG/08>

Regards,

Nirmal.K

[Former Member · Accepted solution]

Dear Nirmal,

Now it is starting for a while and stopped immediately.

Regards,'

Kunal k

[divyanshu_srivastava3 · Accepted solution]

Hi Kunal,

Please uninstall your current SMD agent using below link

Uninstallation of SMD Agent Using SWPM SP04 - SAP Solution Manager Setup - SCN Wiki

Install a new diagnostic agent using below link

Installation of SMD Agent With SWPM SP04 - SAP Solution Manager Setup - SCN Wiki

Also, make the selection as per your OS and platform.

Once this is done. Restart your diagnostic agent with user DAAADM.

Regards,

Divyanshu

[Former Member · Accepted solution]

Dear Divyanshu,

I have uninstalled successfully our SMD Agent. But getting error during installing it.

1. While registering SLD -  SLD Server is not reachable...     I have continue it and further

2. getting error as per attached screenshot while inputting connection properties of Diagnostic Agent.

I have some  query as below

* The kernel using by us is a SOLMAN but our server is ECC 6.

* Previous Diagnostic Agent Name of this Server was SMD Whereas Now I have provided DAA.

Are above is the reason of Occured error.

Please suggest.

Regards,

Kunal Kumar

[divyanshu_srivastava3 · Accepted solution]

Hi Kunal,

You SLD should be reachable from your current system.

For that update your host file with SLD's hostname and test your connection by opening URL http://hostname:5XX00of your SLD server, where XX is your SLD's instance number. Also make sure the user of SLD data supplier exists with proper authorizations.

Otherwise, you can skip this step for now from the setup.

Register your agent on solution manager.

Use solman_admin or other admin user with password.

Update your host file with solman hostname an IP.

Name DAA is fine.

Regards,

Divyanshu

[Former Member · Accepted solution]

One more query, We already have Diagnostic agent DAA SMD 97 on Solution Manager, Thereafter is it required to be on ECC Server, Whereas the same is not on Production Server. Can You Clarify.

[divyanshu_srivastava3 · Accepted solution]

Yes, you need these agents on every logical system. In very short, this is required to configure alerting and do analysis of you instance from solution manager.

[divyanshu_srivastava3 · Accepted solution]

I would like you to refer, this link

Diagnostics Agents - SAP Solution Manager Setup - SCN Wiki

[Former Member · Accepted solution]

Divyanshu,

Actually I have entered wrong SLD HTTP Port. But now I have stucked on the same step with error "SLD User not a valid User:

Can you help me for creating SLD User..

[divyanshu_srivastava3 · Accepted solution]

Hi Kunal,

Check that the user has SAP_SLD_DATA_SUPPLIER group assigned user in useradmin.

Also, you can assign any valid user with above group assigned.

Regards,

Divyanshu

[Former Member · Accepted solution]

do you mean to check through su01 in root client 000.

[divyanshu_srivastava3 · Accepted solution]

This user should be in your SLD.

Goto your sldhost:5XX00/useradmin

Check for this userm, password and role.

[Former Member · Accepted solution]

After giving every one & administrator role and sap_cin group. I am getting error SLD User is not a valid user.

In User Admin I wanted to assign SAP_SLD_DAta_Supplier group but getting not right to save.

[divyanshu_srivastava3 · Accepted solution]

Hi Kunal,

You have to get this thing fixed. Login with Administrator(single stack) or J2EE_ADMIN and create a new user, assign correct authorizations to them.

If you can't do it then check with security guys or move back and skip this option.

Divyanshu

[Former Member · Accepted solution]

Dear Divyanshu,

For self registration in a central SLD , SLD HTTP Host will be the our current DEV Host or Solution Manager Host. Please confirm as I am entering my current svdevsvr host name in SLD HTTP Host .

[divyanshu_srivastava3 · Accepted solution]

Hi Kunal,

You might be having a central SLD running on PI or Solman server. Give the hostname of that server, not this one.

If it's your solman, then give your solman host.

Regards,

Divyanshu

[Former Member · Accepted solution]

Thanks a lot Divyanshu,

My SMD Agent Problem has been resolved after reinstallation.

It is now up. Now I am going to perform Managed system Config in Solution manager.

Regards,

Kunal k

[Former Member]

Hi Kunal,

Make sure you are checking the user credentials & role in the correct UME master client. (As your solman would be a dual-stack system - by default client 001).

Regards,

Prashant