Send direct message doens't work now.

[corrine_guan]

I cannot send message, when I click 'send' button, the texts I input get lost. It still shows 'No messages here yet...'

All my previous messages are lost.

[former_member234600 · Accepted solution]

Hi Corrine,

The issue should be resolved (don't forget to clear your browser cache). If you still experience problems, notify me by leaving comment here.

Thanks,

Maryia

[corrine_guan · Accepted solution]

Hello Maryia,

Thank you. No issue now. It works and my previous messages are also loaded properly now.

Best Regards, Corrine

[Mark-Pfister · Accepted solution]

Hello Maryia,

For me on Firefox messaging is not working:

Above picture is all I can see when I click on Send a Direct Message.

I have successful send messages before...

I cleared my browser chache - what I else is there to do to get this to work (again)?

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[former_member234600 · Accepted solution]

Hi Mark,

Looks very odd. For me in FF all works as expected. We will look into your case, thank you for reporting this.

Best regards,

Maryia

[former_member186338 · Accepted solution]

Please, version of your FF! Different versions work differently.

[Mark-Pfister · Accepted solution]

Hi Maryia,

It is working now! I deleted the history and the cache the first time around. In order to be able to delete the cache I had to change a setting for this option to become available....

It would have been helpful to include the information to clear the browser cache in the "relase" notes here:

https://blogs.sap.com/2016/12/04/release-highlights-as-of-december-2-2016/

Kind Regards

Mark

P.s.: My FF is Version 50.0.2

[former_member234600 · Accepted solution]

Thanks Mark, great to hear that everything works!