SCN profile not getting updated

[anupam_ghosh2]

Hi All,

              Multiple times I have tried to update my SCN profile and save the changes. For the time being I can see new profile , later on when I try to access my profile from different system I get my old profile. Has anyone faced this issue? Please let me know how to resolve the issue.

Regards

Anupam

[Former Member]

Hi Anupam,

I came across this issue recently. Go to your main page and select the Action 'Change email address'. You will have to give a new email ID(may be your new company ID) and save changes. You will receive a confirmation mail from SCN and then you can get into your profile and save changes as desired!

Hope this helps and you get your updated profile!

Regards,

Varun Vasudevan

[anupam_ghosh2]

Hi Varun,

                  Thank you for your kind response to this thread.

I have changed my profile multiple times but never got an email.

Regards

Anupam

[Jitendra_Kansal]

Anupam Ghosh

I have changed my profile multiple times but never got an email.

you never got a confirmation email from SCN.??

Rgrds,

Jitendra

[anupam_ghosh2]

Hi Jitendra,

                      Never I received email from SCN except when profile was created for the first time.

Regards

Anupam

[Jitendra_Kansal]

Hi Anupam,

i would look on this link first

http://scn.sap.com/docs/DOC-36396

and if i dont get any help then i would write a mail to

sapnetwork@sap.com

Rgrds,

JItendra

[JasonLax]

Hi Anupam,

This could be the result of a caching issue, especially when occurring between different systems. Please allow 24hrs for final adjustment and be sure to clear the cache of your browser(s) before checking again.

What fields are you trying to update?

Jason

[anupam_ghosh2]

Hi Jason,

                  I have waited for multiple days before checking my profile but no help.

The fields are my company name and address of residence. Recently I changed my company name but my profile refuses to accept the changes. This is strange case. Please check my profile you will find my residence address in UK while I changed it after returning to India.

Regards

Anupam

[JasonLax]

Let me e-mail you offline to capture the new information.

[anupam_ghosh2]

Hi Jason,

                  Thank you for your kind help and cooperation. Today I updated some fields in my SCN profile. Lets hope this works.

Regards

Anupam

[JasonLax]

And the verdict? (I see 'London' and 'UK' again but perhaps this was intentional?)

[anupam_ghosh2]

Hi Jason,

                 This is not working for me. Maybe SCN wants me to stick to my old  profile.

Regards

Anupam

[JasonLax]

Looking into this.

[JasonLax]

We manually applied the changes.  If you want to make additional changes, try again only tomorrow (Wednesday late morning): if the issue persists, we'll just have to track down where the old data is coming from, which won't be too difficult.