SCN Login problem on Safari MacOS

[former_member243278]

Hello everyone,

I have an issue about using SCN. When I try to open any SCN links in Safari browser, it tries to login with SSO on cloud and it demands a certificate for login. I added the related certificate to my keychain access in MacOS but it is still not working. I cannot open the web pages on SCN with safari. What is the problem exactly? I added a screenshot in attachments. When I click "continue", it asks again related certification two seconds later.

I am using MacOS El Captain and Safari Version 9.0.3 (11601.4.4).

[dfg1988 · Accepted solution]

I hope this help for you. I had this problem one million times.

I figured out this solution, I can explain the technical details, but it works.

I’m using Safari Version 9.1

1 - Open your KeyChain Acess

2 - Search for Account.sap

3 - Double Click on the "Kind Identify preference"

4 - Search for Account.sap

5 - Double Click on the Kind Identify preference.

6 - Select the  “preferred Certificate"  only one should be available." instead of blank.

7 - Do the same procedure for scn.sap.com

8 - Enter your password to allow the changes:

9 - After that just access the website.

[former_member243278 · Accepted solution]

Hi Diego,

Thanks for your help, I followed your instruction but it was not working firstly. However, I completely cleared all SAP keychain access certificates, passwords and accounts also, then I tried again that it is working fine now.

[dfg1988 · Accepted solution]

I tried to the same procedure on another Mac and after, a little while I'm suffering the identical problem.

I have cleared the sap's certificates and worked for a while, But After some time, the problem occurs again. 

I'll try to figure out if there's something different and let you know. Sorry for that.

[former_member323]

Hi Baris,

I am not familiar with Safari but the following info might be helpful for you;

On FF by default the SSO is turned off. so you do not get the certificate prompt.

On IE, the SSO can be turned off as follows:

Tools > Internet options > Security > Custom Level > Miscellaneous > Dont prompt for client certificate selection when no certificate exists.

I am sure that Safari has a similar setting (google it...)

Resetting your safari back to it's default settings should also resolve this issue.

[former_member243278]

Hi David,

Your solution opinion seems well, I also thought like you but no chance for solution. Interestingly some networks allows sso, some networks does not allow. It is really strange.