SCN login failed - Chrome browser

[former_member207744]

Hi,

For last two days I'm facing login issue.

When I login from chrome browser I'm getting webpage is not available, but same is working fine when I login from IE.

Attached screenshot for your reference.

Could you please help here, thanks.

[Former Member · Accepted solution]

Clear certificate & cache for chrome

Please clear browser and delete cache and certificate ,please take the following steps:

1. enter in URL tab "chrome://settings/" ->click on show advance settings -> under privacy click on clear browsing data -> Obliterate the following items from : select from the begening -> click on clear browsing data.

2. enter in URL tab "chrome://settings/" -> click on show advance settings -> under HTTPS/SSL click on manage certificates -> Select your certificate and remove it.

3. Open a single browser window and log in to "http://scn.sap.com/welcome".

[JasonLax · Accepted solution]

Yes, I had the same issues and clearing my cached fixed it.

[former_member207744 · Accepted solution]

I tried all the steps, still problem exist.

[JL23 · Accepted solution]

It happened randomly last week, I cleared cache and cookies and did not have any problem since then

[Former Member]

I had the same problem with Chrome - I made it to log in, but after navigating to the activity tab, I got an cookie error. After deleting cookies and cache everything works fine now.

[oliver]

SAP ID Service got migrated into a different infrastructure. It might be that this is the root cause as this was done yesterday morning CET. I would also look to clear all caches, because of any existing IDS session IDs still hanging around.

[former_member207744]

I have cleared cache, cookies and what not everything. Still getting below error.

The webpage at https://scn.sap.com/saml/sso might be temporarily down or it may be have moved permanently to a new web address.

Error code : ERR_SSL_VERSION_OR_CIPHER_MISMATCH

Do I need to uninstall and install it again?

Updated:

When I connect from home its working, but when I connect from office I'm getting above error. IE is working fine in both home and office.

Message was edited by: Sriram Vaithiyanathan

[Former Member]

Hi Sriram,

Uninstall and install browser(Use new version). Still if you face any issue please contact local IT and check of pop-up blocker settings and make sure https://scn.sap.com in entered in trusted sites.

[former_member183424]

There are some unknown issue happens from yesterday for activity perform. I hope this would not be one of them.

I had logged on from chrome yesterday from my home, it was fine.

[former_member207744]

Few minutes back also I tried in chrome, I'm getting same error. Am I alone here

[former_member183424]

I have just checked with my colleague, he is now online from Google Chrome.

Now you may need to write your problem to technical team via mail sapnetwork@sap.com