Saving new Profile picture never ends.

[agentry_src]

I selected a rather small photo to upload as my profile picture (Infinite Foosball table 527 KB)

Hit save and you get

Anybody else try this? Tested in Chrome only so far

Cheers, Mike

[caroleighdeneen · Accepted solution]

You are not alone. Other's have also had issues with this.

I added your thread to the list:

Thank you for sharing your findings!

Caroleigh

[Matt_Fraser]

I was able to upload mine (43 KB) without a problem in Firefox.

[agentry_src]

Hi Matt,

I will give FF a try as well as IE (though I think we are not supposed to work in IE).

Apparently, the photo loaded, it was the window that would not complete showing that it was successful.  Odd symptom.  In FF again with another photo, where the same window remains open, but after about 60 seconds, I can see the new profile picture (multiple refreshes in Chrome until it showed up.  It is a bug with the window closing after a successful upload rather than anything wrong with the upload process itself.

Thanks, Mike

SAP Technology RIG

[oliver]

Hi Michael,

this is a known bug, has to do with a load balancer session timeout. We are working on getting it fixed.

Thanks,

  Oliver