Sap Support launchpad issue- No match found check filter settings

[Hemanthkumar]

Dear Experts,

Sap support launchpad is depicting the notes/Kba`s but when i click on them to display the note/kba`s , it is showing blank screen with message No match found check filter settings. I have checked filter settings, cleared all the cache and browsing history but of no luck.

Kindly assist me on how to sort out this issue.

Best Regards,

Hemanthkumar

[Hemanthkumar]

Dear Jurgen,

Thanks for the info

Best Regards,

Hemanthkumar

[former_member48994]

Hi Hemanthkumar,

Could you please give me the KBA number that didn't work so that I can check on our side?

Thanks

Theresa

[Hemanthkumar]

Dear Theresa,

Thanks for the response. All the Notes/KBA are getting displayed on the screen,but when i click on them none of the notes/kba are displaying in detail but showing blank screen .

Example - 2484445,2482617,2450226

Kindly assist me .

Best Regards,

Hemanthkumar

[JL23]

What browser are you using? Can you try with in-private mode to simulate that cache and cookies do not fool you.

[Hemanthkumar]

Dear Jurgen ,

Tried in all the browsers and also in private mode. None of them were fruitful..Any other alternative to resolve this?

Best Regards,

Hemanthkumar