SAP Passport is installed but doesn't work

[Former Member]

Hello dear experts!

I got new laptop with this pretty Windows 8.1, IE 11, etc.

And faced a terrible problem: SAP Passport does not work in all browsers (IE, Chrome, Firefox) therefore it is installed in all vorwsers.

Can someone help me? Maybe there are some kind of tricks that I need to do in OS?

If I needed to acces only service.sap.com or snc.sap.com - it would not be a problem. But I need to access зpartneredge portal and related tools (like Manage My Partnership), and they do not work without SAP Passport.

[Former Member · Accepted solution]

Reply from service@sap.com

Please access the following link and check the recommended settings to install the SAP Passport: https://support.sap.com/support-programs-services/about/help-index/passport-help.html.

and I have successfully install it ,and SSO is ok now

[Former Member · Accepted solution]

The link is broken

[Former Member · Accepted solution]

They have changed the link you posted.

New Link:

Simplify Your Login | SAP Support Portal

(https://support.sap.com/support-programs-services/about/getting-started/passport.html)

[JasonLax]

SAP Passport is managed by SAP Service Marketplace.  Please send an e-mail to the Service Marketplace support center. (service@sap.com)