SAP Download Manager downloading very slowly

[oppenheim_jm]

Hi SAP experts!

For the past 36 hours we have experienced download speeds of 110kbps while using the SAP Download Manager.

This is from two different computers (200MB/s and 50MB/s fibre lines respectively).

Any idea why such bad performance is being experienced?

[S_Sriram]

Hi Joe

Normally when you download any files from the SAP Service Market place if the file size is less than 1 GB download speed will be less than 1 MB per sec, it the file size is more than 1 GB download speed will be more than 1 MB per sec, this is my observation for this I have attached the comparison files.

Regards

SS

[S_Sriram]

Hi Joe

Try to download directly from the SAP Service market place file size should be more than 1 or 2 gb size. what is the download speed? normally download speed should be more than 2 MB bps per sec.

Regards

SS

[oppenheim_jm]

Hi S Sriram

Both direct download from SAP Service Market place (and screenshot) and SAP Download Manager. I should be getting 2MB/s at least but SAP only giving me 70kbps!

Throttled by SAP for some reason?

[oppenheim_jm]

Screenshot of www.speedtest.net versus SAP direct download.

[S_Sriram]

Hi Joe.

Restart the download manager once again from where it is stopped, are you using the latest version of download managers?

Regards

SS

[oppenheim_jm]

Hi S Sriram, restarted the download manager, redownloaded and reinstalled the latest download manager. Rebooted internet equipment.

Strange thing is only one site is experiencing this? We tested from a different site and we are getting the same files down at the correct speed.

Any idea why SAP would throttle a particular connection?